FERRERAS · CUSTOMER CARE
Time deserves care too.
A relationship that continues after the purchase. Personal attention, technical judgement and the same care that defines every Ferreras piece.
01 · Private presentations
Discover Ferreras up close.
We invite you to discover our pieces in a private, unhurried conversation. A presentation designed to explore the design, the calibre and the story behind each watch.
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02 · Official technical service
Precision when it matters most.
The Ferreras technical service looks after every watch with the expertise needed to preserve its operation, its aesthetics and its original character.
We service pieces in Vilafranca del Penedès, Barcelona, with a careful inspection and clear communication at every stage.
Each intervention is assessed individually.
03 · Maintenance
A mechanical watch deserves time.
Proper maintenance helps preserve the precision and beauty of a piece conceived to accompany you for years.
Movement inspection and diagnosis
Precision adjustment and regulation
Cleaning and preventive maintenance
Replacement of components and gaskets
Water-resistance and finish inspection
04 · Extended warranty
EXCLUSIVE TO THE FIRST 15 PIECES
+ 2 additional years of warranty, exclusive to the first 15 pieces
In recognition of those who trust Ferreras from the very beginning, the first 15 pieces of the Ferreras Almirante whose reservation is formalised by full payment will include, at no additional cost, an extension of the warranty from three to five years from delivery.
An exclusive guarantee, linked to the serial number and documented with each watch, reflecting Ferreras’s commitment to its first owners.
5-YEAR WARRANTY · EXCLUSIVE TO THE FIRST 15 PIECES
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Ferreras
We are here for you.
From the first conversation to the care of your piece, our aim is for every contact to live up to the time that Ferreras represents.